Should the need for an urgent repair arise after hours, on the weekend or on public holidays and they match the below list as defined in the Residential Tenancies Act 1997, please contact the appropriate tradesperson listed below.

Urgent repairs mean any work necessary to repair or remedy:

A burst hot water service

A blocked or broken lavatory system

A serious roof leak

A gas leak

A dangerous electrical fault

Flooding or severe flood damage

Serious storm or fire damage

A failure or breakdown of any essential service or appliance provided by the owner for hot water, water, cooking, heating or laundry.

A failure or breakdown of the gas, electricity or water supply to rented premises

An appliance, fitting or fixture provided by a landlord that uses or supplies water and that is malfunctioning in a way that results or will result in a substantial amount of water being wasted

Any fault or damage that makes the rented premises unsafe or insecure

A serious fault in a lift or staircase in the rented premises

Our team are unable to assist with lost keys or accidental lockouts and a locksmith must be contacted at your own expense if this occurs outside of business hours.