Privacy Policy

Privacy Policy

Motion Property is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store, and protect your personal information.

1. Collection of Personal Information

We may collect personal information from you when you:
  • Make an enquiry via our website or other channels
  • Subscribe to our mailing list or marketing communications
  • Interact with us through property inspections, forms, or social media
  • Engage our services (e.g. for property management, leasing, or sales)
The personal information we may collect includes your name, email address, phone number, property interests, and other relevant details required to provide our services.

2. Use of Personal Information

We collect and use your personal information to:
  • Respond to your enquiries and provide requested services
  • Send property updates, newsletters, and relevant marketing communications
  • Provide you with property-related advice and updates
  • Improve our customer service and marketing efforts
  • Comply with legal obligations
By submitting your details, you consent to receiving communications from us. You may opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.

3. Disclosure of Personal Information

We do not sell, trade, or otherwise disclose your personal information to third parties, unless:
  • Required by law or regulation
  • Necessary to deliver our services (e.g. to contractors acting on our behalf)
  • You have provided explicit consent
All third parties engaged by Motion Property are bound by confidentiality and privacy obligations.

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your data is stored securely and only accessible by authorised staff.

5. Access and Correction

You may request access to your personal information held by us, and request corrections if it is inaccurate or outdated. To do so, please contact us using the details below.

6. Website & Cookies

Our website may use cookies or similar technologies to enhance your experience and track website usage. These do not collect personal information but may help us improve functionality and performance.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Motion Property

Email: [email protected]
Phone: 1300 850 730
Website: https://motionproperty.com.au

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Who we are

Suggested text: Our website address is: https://motionproperty.com.au.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.